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Frequently Asked Questions
How do I get an e-ID account?
Acquiring an e-ID account (Maltese Citizens)
Acquiring an e-ID account (Residents)
How do I activate my e-ID account?
Activating your e-ID account
How do I switch on the two-factor authentication?
Click here for help on how to activate two-factor authentication for your e-ID account:
Two-Factor Authentication
How do I set up and use my electronic ID card for authentication? (Optional)
Setting up the electronic ID Card
Using the electronic ID Card for authentication
How do I change the information on my e-ID account?
Changing e-ID account information
Ask a Question
Do you have any questions related to your e-ID account? Please click on ‘Submit your question’ to proceed to the Identità website and submit your query.
Submit your question
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