Activating your e-ID account

  1. After confirming your identity, the Registration Authority will send you an email called ‘Activate Account’ including a button and a link to activate your account.

  2. Click on the button OR copy and paste the URL into your web browser.

    Figure 1: Activation Email

  3. You will be redirected to the new e-ID Sign On page, where you need to enter your e-ID username (this is the same as your ID number) and your document number (this is the document number on your ID Card or Residence Permit Card). Please look at the samples provided on the screen if you have difficulty identifying the numbers to be used. Click on 'Activate' to continue with the activation process.

    Figure 2: Activation using eID number and document number

  4. You will now be asked to create a password for the first time, as can be seen in Figure 3. Type in a new password and confirm the password by typing the new password again in the next text-field. Make sure that the new password contains both letters and numbers. Finally click on 'Apply' to log in.

    Figure 3: Creating your password for the first time

  5. Once logged on, you will be able to access your account details by clicking on the 'My Account' button, as shown in Figure 4.

    Figure 4: Logged In

    Figure 4: Logged In