Acquiring an e-ID account (Maltese Citizens)

Maltese Citizens who wish to apply for an eID account must first be in possession of a valid Maltese eID Card.

Those persons who already are in possession of an eID Card but never registered for an eID account, need to visit the ID Cards Unit in Blata l-Bajda Malta or in Rabat Gozo in person to apply.

No new requests or requests for changes to existing eID accounts shall be performed over the phone or by email.

For queries related to eID accounts, customers may contact the CS & R Unit via telephone on 25904300 or by sending an email to [email protected].

The opening hours are as follows:

• MALTA (Identità, Gattard House, National Road, Blata l-Bajda, Malta)

• • Monday to Friday: 7.30 a.m. to 2 p.m.
  • Wednesday: 7.30 a.m. to 2 p.m. and 3 p.m. to 6 p.m.
  • Saturday: 7.30 a.m. to 11 a.m.

• RABAT, GOZO (Identità, The Tower, 1st Floor, Fortunato Mizzi Street, Rabat, Gozo)

• • Monday to Friday: 7.30 a.m. to 2 p.m.
  • Wednesday: 7.30 a.m. to 2 p.m. and 3 p.m. to 6 p.m.
  • Saturday: 7.30 a.m. to 11 a.m.